How do I report a site that causes problems?

Please use the rule violation form in order to report advertising campaigns that are not in compliance with our policy. In case that the surfbar has already been closed, you can also access this feature through the members area by clicking on Surfbar & Clicks > Discover websites > Rule violation form.

Remember that you have to be logged in and that you can only report campaigns if you have previously used the surfbar in the same browser.

Once you have reported a campaign, our staff will look into the matter. You will be rewarded with visitor points (BTP) in case there is something wrong and if we can reproduce the incident. We will notify you by email as our team has news for you.

FAQ for Users