Why has my payout not arrived yet?

Payouts are manually reviewed and approved by our team. Processing time is usually less than a week.

First check in the member area under Earnings > Payout whether your request still has the status open — if so, processing is still pending.

Checklist

Check What to do?
PayPal email correct? Must match your PayPal account exactly
IBAN / BIC correct? Typos lead to chargebacks
PayPal account verified? Restricted accounts reject payments
Minimum amount reached? Payout only possible from 2 euros

If the payout has not been processed after a week, contact our support team.